Problem:
Poor Service |
Date
of Problem:
2008-01-08 18:31:25.0 |
Company
Name:
american general finance |
Has
this problem been resolved yet?
No |
Submitted
by:
cassandra d wall |
I have had an account with American General for nearly 10 years. They refuse to give me a payment history on my account. I have called repeatedly and spoken to several supervisors. Still have received no response. My payments have been made on time, yet I cannot get anyone to return phone calls and send payment history for 2007.
My credit report is being adversely affected. Also, I am being unfairly billed for homeowners insurance, when I have a policy in effect and have had one for many years.
American General refuses to correct their records. I need immediate action taken against them, especially the Harahan branch in New Orleans headed by Keith Manning. Their practices are unfair and racist. Please respond.
My phone number is 504 487-0202.
|
