We get refunds!

   
 

Frequently Asked Questions

How will this help me to get a refund/apology?

Companies spend thousands (sometimes millions) of dollars each year on advertising. Chances are, when your page is viewed by a potential customer the company will lose the sale. (Who wants to take a chance buying from a company whose current customers are unhappy?). Every time potential customers search for the company (or product) on the internet and instead find your complaint page more sales will be lost. This forces the company to spend even more money on advertising (trying and overcome this negative publicity). Make no mistake about it - your $5.00 complaint page can have a huge impact! It's cheaper for the company to settle one complaint than lose ten new customers. Remember - "The Squeaky Wheel gets the grease".

How much does it cost?

There is a one-time cost of $5.00 per complaint (in US funds). You can pay on-line with most major credit cards. As soon as your payment has been processed, you're complaint will automatically be activated.

Does it really work?

Yes. Click here to see what our customers are saying.

What do I get for $5.00?

  1. You get a professionally designed complaint page (complete with title, keyword and description meta tags) that will be viewable across the entire internet for 1 year - Click here to see some samples.
  2. Your complaint is automatically submitted to Google.com for maximum exposure. Make no mistake about it - your complaint will be noticed!
  3. An automatic counter shows you exactly how many times your complaint page has been viewed
  4. An e-mail message is automatically sent to the company you have a complaint against every day that your page is viewed. Click here to see a sample.
  5. A "support my complaint" email message is sent to you. Click here to see a sample. If you send the "support my complaint" message to just 10 people, and they each forward it to 5 people who each forward it to 2 people who each forward it to 1 person, your complaint will have been seen by 260 people. Trying doing that by word of mouth!
  6. Most importantly, you may get a refund/credit from the company that you have a complaint against. Or perhaps a written apology will satisfy you. For some people, just the satisfaction of knowing that potential customers have been warned about their bad experience is enough. It's completely up to you.

Can I add photos to my complaint page?

Yes, for an additional $5 fee you can upload up to 5 photos that will be linked directly to your complaint page. Each photo must be in a .jpg format and must be less than 100K in size.

How much does it cost to add photos to my complaint page?

There is an additional $5.00 fee to add photos. Photos must be uploaded on-line through our web site (manual photos are not accepted).

How long does it take for my complaint to be posted on the internet?

Once your payment has been processed (usually it takes about 30 seconds) your complaint will instantly become activated.

Why do I need you? Can't I just write the company a letter on my own?

TheSqueakyWheel.com has been designed to put the maximum amount of pressure on a company, while requiring very little effort on your part. Everything has been automated for you. Your complaint has the potential to be viewed by millions of other consumers. Every day that your complaint is viewed, the company is automatically sent a "reminder" via e-mail that they may be losing potential customers.  You can be sure that the company will want to settle your complaint to avoid further losses.

How do I remove my complaint page?

When your page is first posted, you'll be sent an e-mail message with a "complaint update link". You can use this link to change the status of your complaint to "Resolved". Resolved complaints are automatically removed from our site.

How do I get another complaint update link?

You can request another update link by clicking here.

How long will my complaint be posted?

Complaints will be posted for 1 year (unless removed by you earlier).

Can I renew my complaint?

Yes, you can use your complaint update link anytime within the first year of posting to renew the page for an additional year. A $5.00 renewal fee will apply.

Can I edit my complaint page after it is posted?

Yes, you can use your complaint update link to make changes to the text of your complaint page as many times as you like. There is no extra charge for this.

How is TheSqueakyWheel.com different from other complaint sites?

  1. We don't place advertisements on complaint pages. We want the focus to be on your complaint - not a 3rd party advertisement
  2. We don't sell your personal or aggregate information. Other sites often do.
  3. We do our best to get as much exposure for your complaint as possible. We do this by: submitting the complaint page to Google so that it will show up in Internet searches, by e-mailing a notification message to the company you are complaining about every day that your page is viewed, and by giving you a "support-my-complaint" e-mail message that you can forward to friends and family members.